Privacy Policy

Frontgen Ltd (“we,” “us,” “our”) is committed to protecting your privacy with the relevant legislation pertaining to Ireland and EU/EEA. This Privacy Policy explains how we collect, use, and safeguard your personal data when you interact with our AI services, website, and related offerings (collectively, the “Services”).

If you have any questions about this Privacy Policy, please contact us at contact@frontgen.com.

1. Who We Are

Frontgen Ltd is an Irish company registered under company number 777513, with a registered office at Unit 3D North Point House, North Point Business House, NEW MALLOW ROAD, Cork, CORK, Ireland. We are the data controller for personal data processed through our Services.

2. Data We Collect

2.1 Information You Provide

• Account Information: Name, email address, phone number, billing details, etc.
• Correspondence: Information you provide when contacting us.

2.2 Information We Collect Automatically

• Device Data: IP address, browser type, operating system, etc.
• Usage Data: Interaction with our Services, including log files, cookies, and analytics data.

2.3 Third-Party Data

• Data provided by third-party services you use in conjunction with our Services (e.g., integrations).

3. How We Use Your Data

• To provide and maintain the Services.
• To communicate with you about updates, promotions, or technical issues.
• To ensure security and prevent fraud.
• To comply with legal obligations (e.g., tax, regulatory, or law enforcement requests).

4. Legal Bases for Processing

• Consent: When you have given us clear consent.
• Contractual Necessity: To provide the Services you have requested.
• Legitimate Interests: For purposes such as improving our Services, maintaining security, and marketing.
• Legal Obligation: When required by law.

5. How We Share Your Data

• Service Providers: Third-party vendors that support our operations (e.g., hosting, analytics, payment processing).
• Legal Authorities: When required to comply with applicable laws or enforce our rights.
• Business Transfers: In case of a merger, acquisition, or sale of assets.

We do not sell your personal data.

6. International Data Transfers

Your data may be transferred to and processed in countries outside the European Economic Area (EEA). Where this occurs, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) or equivalent mechanisms.

7. Data Retention

We retain personal data only as long as necessary for the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

8. Your Rights

Under GDPR, you have the following rights regarding your personal data:

• Access: Request a copy of your personal data.
• Rectification: Correct inaccurate or incomplete data.
• Erasure: Request deletion of your data (“right to be forgotten”).
• Restriction: Restrict processing of your data in certain circumstances.
• Data Portability: Receive your data in a structured, machine-readable format.
• Object: Object to processing based on legitimate interests or direct marketing.
• Withdraw Consent: Where processing is based on consent, you can withdraw it at any time.

To exercise your rights, contact us at contact@frontgen.com. You also have the right to lodge a complaint with the Irish Data Protection Commission.

9. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your experience and analyze usage. For details, see our Cookie Policy.

10. Security

We implement appropriate technical and organizational measures to protect your data. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

11. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and significant updates will be communicated to you.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us: